This workshop is perfect for:
- New managers, supervisors, or team leads
- Leaders who avoid conflict or feel unsure how to speak up
- Anyone wanting to build trust, set clear expectations, and lead with empathy
A one-day, experiential workshop that transforms how leaders handle conflict and turn difficult conversations into opportunities for grow and learning.
You’ll leave equipped to lead emotionally charged, high-stakes conversations with confidence, calm, and compassion. Through hands-on learning, mindset coaching, and peer interaction, you’ll walk away with the tools to create stronger teams and healthier communication cultures.
Why This Workshop Works?
🕒One-Day Experience: 6 hours of live, interactive learning
👥Group-Based, Real-Time Practice: No 1:1 pressure. Just real-world conversations, peer feedback & expert facilitation
🛠️ Practical Tools You’ll Actually Use: Roleplays, frameworks, scripts & templates to guide tough talks with clarity-and to take away and apply right away
Clarity and Confidence
No more second-guessing what to say.
Lasting Change
A stronger, more respected leadership voice.
Live Coaching
Feedback in real time from expert facilitators.
Real-World Tools
Scripts, template, and frameworks that works.
Nicole Van Kuppeveld
Nicole’s journey into leadership development began on the front lines—supporting over 1000 clients on stress leave as a vocational counsellor. What she discovered? It wasn’t the work burning people out, it was toxic, outdated leadership approaches and a lack of leadership training on the how to’s.
That discovery led her to build Organizations by Design Inc., driven by the belief that leadership must evolve—and that change starts with us.
Nicole’s approach blends leadership research, systems thinking, emotional intelligence, and experiential learning to create lasting change in organizations.
“We want your people to say: Hip hip hooray, I get to go to work today.”
– Nicole van Kuppeveld
Tanner Chambers
With over 15 years working experience my tenure includes roles in retail stores (small and big box), corporate retail, small business, not-for-profit, and charitable sectors. I have held store, district/regional, and executive level positions with various business chains with a focus on operations, talent management, and business development.
As a proud member of the Organizations by Design Inc. team, my goal is to contribute to and participate in an environment of continuous improvement, intentional learning and growth, creative thinking, and collaborative coaching and development.
Are you ready to take the next step as a leader and elevate your learning? Let’s do this together!
Pair
25% off!
Individual
Team
Minimum of 5 members in the same organization.
A downloadable Quick-Guide: Steps to Prep for a Tough Conversation
Team Empathy Checklist PDF to build emotional intelligence
A Conversation Starter Script Template for high-impact communication
Bailey
“The course will put you out of your comfort zone in the best way! It will help you identify how to become an assertive communicator and ways to do it that do not enable other but also ensure that they are feeling supported and receiving what the need to grow. “
Participant
“I would say that this is a great training for someone new to a leadership position as it provides a lot of valuable information on how to communicate effectively.”
Both. We’ve worked with first-time team leads and seasoned executives alike. CIC meets you where you are. Whether you’re learning to own your voice for the first time or refining your executive presence, this program helps you level up with intention and authenticity.
You're not alone—and you're in the right place. CIC is intentionally designed to support people who want to speak up, but feel held back. We’ll guide you through confidence-building tools, small group practice, and frameworks that make even tough conversations feel manageable.
Yes. Teams that learn together, grow together. We offer special enrollment packages for teams so you can build a shared communication culture. Reach out to us for group pricing or team onboarding support.
You’ll have lifetime access to the CIC materials, recordings, and downloadable tools. Leadership is a journey, not a one-time event—and your learning should evolve with you.
This isn’t about being perfect—it’s about being purposeful. Even seasoned communicators find value in slowing down, re-centering their message, and showing up with more intention. CIC takes you deeper into the how and why behind confident communication, not just the what.
Absolutely. Leadership isn’t about titles—it’s about presence. If you’re navigating important conversations, giving feedback, or influencing others, you’re already leading. This program helps you show up with clarity and conviction, no matter your role.
Confidence is a muscle, not a trait. You’ll leave this program with real tools to build confidence from the inside out—not through forced performance, but through grounded self-awareness and practice.
Yes. In fact, that’s one of CIC’s superpowers. We teach strategies for emotional regulation, assertive messaging, and navigating pushback with calm clarity. Communication doesn’t have to be confrontational—it can be connective.
© 2025 | Organizations by Design Inc.